Cyber Incident

January 6, 2025

CYBER INCIDENT

On January 3, 2025, the Kingston Police identified a network issue, which an investigation has since revealed to be a cyber incident. The incident has affected some of our IT systems, particularly our non-emergency functions, which may be experiencing delays. Kingston Police has continued to respond to emergency calls for service. 
 
Following identification of the cyber incident, Kingston Police immediately implemented mitigation strategies, including shutting down access, to protect the public, our staff, data, and organization. In addition, we operationalized a team, which includes third-party cyber security experts, to support our investigation and ongoing response.

Our top priority is to serve and protect the public. We are following a response plan to manage the incident as quickly and effectively as possible. We are also diligently working to ensure that our day-to-day operational activities have alternate processes where necessary and continue to function.  
 
We have notified the Information and Privacy Commissioner (IPC) of the cyber incident and will follow their guidance in assessing the nature of the incident and notifying affected members of the public, as needed. We have contacted the Ontario Provincial Police Cybercrime Investigations Team (CIT) who immediately deployed to assist us, alongside other partnering agencies. We are working closely with our government and enforcement partners to investigate the incident and to restore services. We have also notified the Kingston Police Service Board, the Mayor and the City of Kingston who are working to support us in every way they can.

We are committed to transparency and will share information as soon as it is safe and secure to do so. We apologize for any delays as we continue to conduct a thorough investigation and ask for your patience in this regard.  
 
The safety and security of the citizens of Kingston remain our number one priority.