Investigation into cyber incident on going

On January 3, 2025, the Kingston Police identified a network issue, which an investigation has since revealed to be a cyber incident. The investigation is ongoing. We are committed to transparency and will share information as soon as it is safe and secure to do so.

Cyber incidents generally happen at random, and there are individuals probing for access across a wide range of organizations.

Kingston Police has cybersecurity measures in place, which are updated regularly. While we can and do take action to secure online data, there are currently no known security measures available that will make a network completely invulnerable to such events.

We continue to notify the Information and Privacy Commissioner (IPC) of the cyber incident and are following their guidance in assessing the nature of the incident and notifying affected members of the public, as needed. 

We will take the time required to get back to standard operations, which could be several months. Our process continues to be gradual and intentional in restoring services to their full capacity, on a priority basis determined by leadership.

While a timeline for recovery is evolving, the Kingston Police is committed to resolving the situation as efficiently and effectively as possible, and we have the right resources in place to do so. 

Kingston Police has continued to respond to emergency calls for service. We are unable to comment on the ongoing investigation. However, the important focus is that Kingston Police immediately shut down access, operationalized a team, which includes third-party cyber security, to support our investigation and ongoing response and are making progress in restoring our systems and protecting against future incidents.