Compliments and Complaints
Compliments
The Kingston Police want to be aware of what works in our overall service delivery. Positive feedback plays a key role in the ability of our organization to learn. We always appreciate receiving positive comments from our community and would like to hear from you!
To send a compliment about one of our members, please E-mail the Office of the Chief or call 613-549-4660 and ask to speak to a member in our Professional Standards Unit.
Complaints
The Kingston Police are dedicated to ensuring the safety and security of our community while striving to uphold our core values of Respect, Integrity, Professionalism, Partnership, Leadership, and Excellence. All citizens are entitled to fair and impartial service from the police.
If your complaint is about
- The policies of the Kingston Police Service Board or procedures of the Kingston Police; or
- The adequacy and effectiveness of policing in Kingston; or
- A failure of the Police Service Board, the Chief of Police, special constable employer, Kingston Police Service, or a prescribed policing provider to comply with the Community Safety or Policing Act or the Regulations, other than misconduct, including a systemic failure; or
- the conduct of a member of the Kingston Police Service Board
contact the Inspector General of Policing.
Web Site: https://www.iopontario.ca/en/complaints/make-or-manage-a-complaint
Email: IOPComplaints@ontario.ca
Phone: 416-314-4130 or 1-888-333-5078
If your complaint is about the conduct of a police officer with the Kingston Police, contact the Law Enforcement Complaint Agency:
Web site: https://complaint.leca.ca/LECA.Efile/Complaint_en.html
Email: LECAcomplaints@ontario.ca
Phone: 1-877-411-4773 or 416-246-7071.
If your complaint is about a Special Constable in Kingston, email the Kingston Police Service Board or contact the Kingston Police Professional Standards:
Phone:
Staff Sergeant Knapp 613-549-4660 extension 6308
or Sergeant Huffman 613-549-4660 extension 4480